Reviews
How to score a commerce reviews agency before you sign
A method for scoring a commerce reviews agency before signing: five evidence areas, a 100-point sheet, pilot steps and the DMCC, CMA, ASA and ICO rules that apply.
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Reviews
Reviews
When to shortlist the best commerce review providers for your shop
When to shortlist commerce review providers for your shop, with criteria, a supplier checklist and named options like Trustpilot, Reviews.io, Judge.me and Feefo.
Reviews
Commerce reviews: product comparison or software selection?
Commerce reviews can mean product comparison or software selection. Get a five-step shortlist, three tools to test and UK fake-review rules.
Reviews
How to read our commerce reviews assessment method: the areas, the 0 to 2 scale and the total
How to read our commerce reviews assessment: six equally weighted areas, a 0 to 2 score for each, how conflicting evidence is resolved and how the 12-point total should be used.
Reviews
Why commerce reviews need a documented method before 2027
Commerce reviews are moving from star averages to documented, evidence-led comparison. This guide covers scoring, incentives, data protection and a 2027 checklist.
Reviews
Customer review software: a pre-commitment checklist
Write the decision down, gate the legal checks, then score customer review software on weights. A checklist for retail teams buying reviews and UGC tools.
Reviews
How to get video reviews from UK customers for ecommerce
Many UK shoppers watch video before buying. Practical steps for ecommerce teams to ask for, capture, reuse and lawfully publish customer video reviews.