Rules and ethics
UK VAT rules for review incentives and UGC rewards explained
Ecommerce UGC rewards are a VAT question: HMRC treats vouchers, discounts and freebies given for reviews as supplies, so UK retailers must keep records.
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Rules and ethics
Rules and ethics
Scottish ecommerce UGC law: what differs
Ecommerce UGC in Scotland: the UK-wide fake-review rules, Scots remedies, court procedure, and named consumer advice and enforcement routes.
Rules and ethics
Post-Brexit review data transfers for Northern Ireland retailers
Customer review software for Belfast retailers must handle UK GDPR, EU GDPR and Windsor Framework rules when review data moves between markets.
Rules and ethics
Review software controls UK retailers need for CMA online reviews guidance
This guide explains review software controls UK retailers need to evidence CMA online reviews guidance, DMCC Act 2024 duties, ASA CAP rules and ICO expectations.
Rules and ethics
How London ecommerce teams run review software under CMA scrutiny
Customer review software in London faces the tightest CMA, ASA and ICO scrutiny in the UK. Here is how large London teams keep their reviews compliant.
Rules and ethics
Commerce reviews advertising rules without the guesswork
A checklist on commerce reviews advertising rules in England, covering ASA and CAP code duties, ICO cookie consent for review widgets and CMA fake review powers.
Rules and ethics
Seven clauses to check in commerce reviews commercial contracts
A seven-clause listicle on commerce reviews commercial contracts in England: what to check in supplier terms, disclosures and evidence before signing.
Rules and ethics
Why England's commerce reviews data protection rules catch retailers
How England's commerce reviews data protection rules work, from ICO consent to CMA enforcement on fake reviews, with a before and after audit table.
Rules and ethics
Commerce reviews disclosure policy explained for England
How to write a commerce reviews disclosure policy for England, with ASA and CMA expectations, UK GDPR basics and a decision table for review formats.
Rules and ethics
What updated commerce reviews UK regulations mean for English retailers
What recent changes to UK consumer protection and advertising rules mean for how English retailers collect, verify and publish customer reviews.
Rules and ethics
Before publishing UK commerce reviews, check consent, editing and disclosure
A practical guide to consent, editing and disclosure when publishing UK commerce reviews, covering incentives, platform terms, vendor contracts and enforcement.
Rules and ethics
Customer photo permissions UK: lawfully using UGC in marketing
Customer photo permissions UK: what marketers need from copyright, UK GDPR consent and ICO guidance before using customer images in campaigns.
Rules and ethics
UK review responses and UK GDPR: a practical guide
For UK shops, review responses under UK GDPR need safe wording for common scenarios, a four-step process and a clear route for reporting fake reviews.
Rules and ethics
Is review gating allowed in the UK? What retailers must know
Is review gating allowed in the UK? CMA guidance and the CPRs 2008 mean selective review collection can mislead shoppers. Here is what retailers must do.